Twins Candle Holder
Essence of Africa Collection
United Treasures Figurines and Collectibles
Terms and Conditions
Positive Feedback and 5 star ratings are very important, please contact me if you are unhappy
with your purchase so we can resolve the problem.
If neutral or negative feedback or less than 5 star ratings are received bidders will be blocked from bidding again.
I am a Canadian Seller (International Seller) and our shipping fees are different than USA
please do not leave low star ratings for something I cannot control.
If you need your item faster please email me for other options.
I love my business and run it entirely by myself I also have a brick and mortar store so I ship items out within a week
please take this into consideration when leaving feedback and shipping time star ratings.
Pay applicable GST/HST on total transaction price.
You will be sent an invoice for the Tax after your sale.
Please contact me if you have any questions before bidding to avoid any misunderstandings.
All packages shipped will be sent to your confirmed PayPal address unless you call
or send a message to make other arrangements.
I am not responsible for incorrect shipping addresses in your PayPal profile.
If an item is returned because of address problems, you will need to pay additional shipping.
If the eBay quoted shipping prices seem wrong please email me for an accurate quote.
If the shipping costs are more than eBay quoted than the bidder is responsible for paying the
additional cost or the transaction will be cancelled.
Import duties, taxes, and charges (typically collected upon delivery or pickup) are the buyer’s
responsibility and are not included in the item price or shipping charges.
Buyer is responsible for any and all charges by their government customs
Please allow extra time for items to clear customs!
Shipping costs are non-refundable
Payments are due within 5 days following the end of the auction.
If you need more time please contact me.
Items being picked up in person must be picked up within 5 Days following the end of the auction.
Items not paid within 5 days after the auction ended will be re listed.
Returns and Damaged Products
Returns are accepted, returns will not receive the shipping charge portion, buyer is responsible for return shipping charges.
If damage occurs via the postal service please contact the seller immediately to resolve.
Item must be returned for refund or replacement.
Approximate shipping times
Surface 3-4 weeks Surface 5-8 weeks Surface 8-11 weeks
Airmail 2-3 weeks Airmail 2-3 weeks Airmail 2-3 weeks
and surface mail shipping options are available at a reduced price but take much longer to arrive, email me for a quote
you have any issue’s or concerns please contact me before leaving
negative feedback so we can work together to resolve the situation
Thank you for viewing my Auction